and, using state-of-the-art monitoring technologies, rigorous practices help ensure our operations are safe and clean for our communities and the environment. we're america's natural gas. >>> the blackout continues and a spokesman for con edison is on the phone with me. >> hi. good evening. >> never mind anybody else in new york homeless wondering when the hell they are getting their power back. what do you say to people who are on day four with now power and can't use water or anything? >> it's an extraordinary ordeal that everyone is going through and we're working very hard to get the power back on as quick as we can. for those in manhattan, about south of 39th street we should have everybody back by saturday. extensive damage due to the flooding from the storm that surged up over our protection to the substation on the east side. for everybody else, it's going to be really tough but we're going to have to probably go through the end of next week to the weekend. we've got -- you know, we started with 900,000 customer outages, that represents many more people. these are metered custo